Frequently Asked Questions
Can I speak to a salesperson direct?
Absolutely! We’re more than happy to discuss your project in detail. Just give us a ring, 0161 820 4648, and our expert team will be ready to assist you with personalized advice and solutions.
What is your return policy?
We accept returns on unused and unopened items within 30 days of purchase, accompanied by a receipt or proof of purchase which is subject to a restocking fee. Custom or special-order items may not be eligible for return. Please see our return policy on the website for more details.
Do you provide trade accounts?
Yes, we offer trade accounts for businesses. This includes benefits such as trade discounts, credit terms, and dedicated account management. Please contact us to set up a trade account.
Do you offer any installation services?
While we solely supply materials, we can recommend numerous trusted local contractors and installers. Please ask our team for recommendations.
Can I get expert advice for my project?
Yes, our knowledgeable staff is always ready to offer expert advice and help you find the right products for your project. Feel free to ask any questions you have when you visit our store or contact us online.
Can't see your question?
Give us a call, we have a number of sales staff that are more than happy to help you out!